Survey Questionnaire – Abdullah Al-Duhayshi v1

Impact of Crisis Organizational Change on Employees’ Performance “Coronavirus Case”

This document contains questions on the impact of crisis organizational change on employees’ performance during Coronavirus, the questions were developed for the Zain KSA employees Self-Assessment survey. The questions cover several dimensions: general information’s, relationships, productivity, commination, personal information’s, learning curve and psychological effect.

1. General Information’s

1.1 Gender?

Male

Female

1.2 Position level?

Entry level

Senior level

Management level

1.3 Age?

Between 20 to 29

Between 30 to 39

Between 40 to 49

More than 50

1.4 Marital Status?

Single

Married

1.5 Level of education?

Bachelor’s degree

Master’s degree

PhD degree

1.6 Have you been diagnosed with Cov19?

Yes

No

2. Research Study Questions

2.1 Rate each of the following statements:

(The word “change” refers to the organizational changes that has been made during the pandemic of coronavirus. Such as working from home and safety measurement)

Statements

Not at all

Slightly

Moderately

Considerably

Completely

1

To what extent the change affects daily communication?

2

To what extent is the change difficult?

3

To what extent you were ready to work from home?

4

To what extent working from home affect your home environment?

5

To what extent the change affects your planned learning objectives?

6

To what extent working from home effect you positively?

7

To what extent the changes affect your relationship with your direct manager?

8

To what extent the changes affect your relationship with your colleagues?

9

To what extent you adapt to the changes easily?

10

To what extent were working hours extra?

11

To what extent is your job satisfaction during the changes?

12

To what extent were there enough time to finish your daily tasks?

13

To what extent you consider yourself active during the changes than before?

14

To what extent the change affects your performance positively?

15

To what extant your organization HR has been actively involved during the change?

16

To what extant you have accepted the change?

17

To what extant you will lose your job in the coming 12 months due to the pandemic situation?

18

To what extent you think that your manager’s response has been less than effective

19

To what extent you think that your organization is responding effectively to the pandemic

20

To what extent are you concerned that this virus would affect you or your family?

21

To what extent your organization maintained good emotional support during the pandemic

22

To what extent your organization maintained perfect communication regarding the pandemic

23

To what extent the change affects your overall happiness negatively?

Thank you for participating in this study!!