Part 1_Training Method and Justification (1)

Part 1: Training Method and Justification

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Part 1: Training Method and Justification

Introduction

Supermer Technologies should ensure it used the appropriate training and delivery methods in training the employees on the new organization systems, new timesheet system, and the project management system. This would necessitate the company to plan carefully how the training would be undertaken failure to which the training would not be effective. Ineffectiveness of the training may threaten the mere existence of the company. Below are the training and delivery methods that Supermer Technologies should use.

Training on the New Organization Systems

Instructor-led training would be used to teach employees on the new organization systems. This training would occur in the company’s headquarters in San Francisco Bay Area with the instructor presenting the material to the group of employees. This training would be highly effective since the instructors would provide employees with answers to any questions they may have. In addition, Supermer Technologies would use highly skilled instructors from the vendors of the new organizational systems. The instructors would use a survey as the assessment method for training on new organizational systems.

The training program would be developed by the software vendors. It would be included in the terms of the contract during the purchase of the organization systems. The vendors would conduct the training one week before the organization systems go live with the training taking five days. Therefore, the employees would know how to use the organization system when it goes live.

The cost of undertaking the training would be classified into several categories. This would include cost of employee time in training, cost of assessment, and incidental costs. The cost of employee time in training would be approximately $100,000. On the other hand, the cost of assessment would be approximately $5,000. The incidental costs would comprise of the space used to undertake the training and the cost of transporting and offering accommodation to employees from other branch offices of the organization. The total incidental costs would be $75,000. Therefore, the total cost of training employees on the new organization system would be $ 180,000. It is vital to note that this cost does not include the cost of hiring the trainers since this cost would be included in the cost of purchasing the organization system from the vendor.

Training on the New Timesheet System

Virtual training would be used in training employees on the new timesheet system. Virtual training would enable the employees receive high quality training through a convenient and engaging online environment. They would only be required to have a PC that has a speaker phones, a web camera, or any handheld device that has high-speed internet access. This method of training would enable the employees to save valuable time in addition to being convenient.

Both knowledge acquisition and satisfaction and participation reaction would be the assessment methods for training on the new timesheet system. This would involve providing the employees who participate in the training with valid and reliable examinations at the end of the training to determine the knowledge they have acquired after the training. Satisfaction and participation reaction would involve determining the involvement of the trainees in the training and whether they are likely to use what they have learned in undertaking their activities (Wan, 2013).

Using asynchronous virtual training would be the most cost-effective means of delivering the training. It would reduce the need for the employees and trainers to travel to a certain location for the training. The employees would only need a PC or smart device and reliable internet connectivity. In addition, the means of delivering the training would highlight the flexibility of the working conditions of Supermer Technologies. The organization would use a commercial over the shelf (COTS) training product to train employees on the new timesheet system. Development of the COTS training product would take three weeks. The cost of implementing the COTS training product would be $50,000. The COTS training product would also have an assessment tool. The HR department of the company would task one of its employees with the responsibility of handling any issues related to the COTS training product. The employee would provide the employees with COTS training program orientation after which the employees would be free to take part in the virtual training at any allocated time. The company would allocate the employees four hours to take part in the virtual learning. The cost of employee time in the training would be $ 50,000. Therefore, the total cost of training employees on the new timesheet system would be $ 100,000.

Training on the New Project Management System

Instructor-led training would be used in training on the new project management system. This training would occur at the San Francisco Bay Area and New York offices. The vendors of the project management system would provide the training. It would be vital for the employees to be physically present during the training since the training is vital in the ultimately success of the company. This is because from time to time, the employees would be required to use the principles of project management and the project management system since development of new technological products would be vital in the ultimate success of the company.

Knowledge acquisition would be the assessment method used for the training. It would involve the provision of each employee with an examination to determine the knowledge they have acquired after the training (Wan, 2013). This assessment method would ensure the employees acquire the necessary knowledge and skills required to use the project management system.

The cost of training would be classified into several categories, which include the cost of hiring trainers, cost of assessment, cost of employee time in the training, and incidental costs. The cost of hiring trainers, cost of assessment, cost of employee time in the training, and incidental costs would be $40,000, $25,000, $150,000, and $75,000 respectively. This implies that the total cost of undertaking the training would be $ 290,000. Therefore, training employees on the new project management system would be the most expensive training. However, the importance of the training warrants Supermer Technologies to spend huge sums of money to ensure the effectiveness of the training.

Conclusion

Supermer Technologies should ensure it has the resources required to implement the training. It should have the space required to undertake the training, personnel that would facilitate the training activities, and the money required to meet the cost of any training requirement. The cost of training on the new organization system, the new timesheet system, and the new project management system would be $180,000, $100,000, and $290,000 respectively. This implies that training on the new timesheet system would be least expensive with training on the new project management system being the most expensive. Using virtual learning environment is the major factor that reduces the cost of training on the new timesheet system. On the other hand, training on the new project management system is expensive since it requires the company to spare no expense in guaranteeing the efficiency and effectiveness of the training program due to the importance of the project management system in the operations of the company.

Reference

Wan, M. (2013). Incidental Trainer: A Reference Guide for Training Design, Development, and Delivery. Boca Raton, FL: CRC Press.